New Customer Reinforcement Support Campaign Will Take Suggestions Directly From Players For Popular MMORPG
Joymax, a developer and publisher of interactive entertainment for the global market, announced today the details behind the latest content update for Silkroad Online through a recent in-depth interview with Silkroad Online developers. Additionally, Silkroad Online has launched a new customer support reinforcement campaign where GM’s and the Customer Support team will take suggestions directly from players on how to provide the best possible service to satisfy players worldwide.
The in-depth developer’s interview discusses all of the unique nuances and features of the latest update Legend VII: Rise of the Thief-Hunter for Silkroad Online. With exclusive skills, new consignment trading system and an all-new craft system, the developers delve into the details on this latest offering and all of its new additions including updated battering rams, catapults, a more dynamic Fortress War and more!
In an effort to become the top globally recognized international gaming customer support provider, Silkroad Online has launched a new customer support reinforcement campaign aimed at providing world-class service and solutions through multilingual support. The campaign is designed to achieve a high level of customer satisfaction from players across cultures worldwide by responding to inquires in a timely manner, listening to valued players and building a stronger Silkroad community by communicating effectively with the entire global community.
"A strong customer support team is vital to the success and experience of a title that has a large and loyal community like Silkroad Online. In order to give our players a wonderful experience we are committed to providing polite, fast, accurate and unbiased support to our valued customers," said Nam Cheol Kim, CEO of Joymax. "We hope our players will use the support and make suggestions to make their gaming experience that much more fulfilling."
Players can find detailed info on recent content updates for Legend VII: Rise of the Thief-Hunter for Silkroad Online for free at the teaser site.
For more information about the developer’s interview, check out the full post.
